> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tolt.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Review and approve commissions

> Understand each commission status in Tolt, review the referred sale behind a commission, and approve or decline what gets paid to partners.

A commission is created when a referred customer's payment runs through your commission flows and matches one. It carries the sale amount, the partner who earned it, and a status that controls whether it will be paid. Commissions live under **Customers**, on the **Commissions** tab.

![The Commissions tab: pending commissions with approve and decline actions, and approved ones below.](https://mintcdn.com/tolt-29/IdZ6_r2VYMOh5a6x/images/dashboard/commissions-light.webp?fit=max\&auto=format\&n=IdZ6_r2VYMOh5a6x\&q=85\&s=c07f82e59cfb7e52358d86969e34672d)

## Commission statuses

* **Pending** - newly created, often held for a review or refund window.
* **Approved** - cleared and eligible for the next payout.
* **Paid** - included in a completed payout.
* **Rejected** - declined, and never paid.
* **Refunded** - reversed because the underlying payment was refunded.

## Approve commissions

**1. Open the Commissions tab**

Go to **Customers** and switch to **Commissions**. Pending commissions sit at the top.

**2. Review the sale**

Each row shows the customer, the partner, and the amount. Open a commission to see the underlying transaction.

**3. Approve or decline**

Use the actions on each row to approve or decline, or **Approve all** to clear the whole pending queue at once. Approved commissions move to the next payout.

> [!TIP]
>
> To approve automatically after a set hold period, use a **Flow**. Flows also set the commission rate, so only the exceptions need a manual look.

## Where commissions come from

The same **Customers** area lists every referred **customer** and the **transactions** behind them. A commission is the partner's cut of a transaction, so this is where the money trail starts.

![Referred customers, each tied to the partner who brought them in.](https://mintcdn.com/tolt-29/IdZ6_r2VYMOh5a6x/images/dashboard/customers-light.webp?fit=max\&auto=format\&n=IdZ6_r2VYMOh5a6x\&q=85\&s=83ceea5a05035d939cd33629a6db896e)


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